Trustee Plus

Company Overview

Trustee Plus is a European cryptocurrency wallet and payment platform developed by Trustee Global UAB, a Lithuania-registered virtual asset service provider (company code 306099031). The company was founded in 2016 by Ukrainian entrepreneurs Vadym Grusha and Kseniia Zhytomyrska, with Grusha serving as CEO—a programmer with 16 years of experience who previously worked with Bank of America and HSBC.

The platform was developed in Ukraine and launched publicly around July 2022. As of March 2025, Trustee Plus has achieved over 500,000 app installations and issued more than 100,000 cards. The company maintains headquarters in Šiauliai, Lithuania, with operations serving the European Economic Area (EEA) and Ukraine.

Trustee Global UAB is registered in the Republic of Lithuania as a virtual currency exchange operator and virtual currency depository wallet operator, operating as a licensed virtual asset service provider compliant with EU regulations. The platform has successfully passed a professional security audit from Hacken, a well-known web3 security auditor.

The Trustee ecosystem encompasses two products: Trustee Plus (the custodial digital finance platform with payment card) and Trustee Wallet (a non-custodial wallet for self-custody users).

Products & Services

Trustee Plus Card

The Trustee Plus Card is a Mastercard-branded debit card that allows users to spend cryptocurrency at over 60 million merchants worldwide. The card is issued through partner application Quicko Digital and comes in both virtual and physical formats.

Card Features:

• Virtual card with instant issuance and 15+ customizable designs
• Physical card available for EEA residents (delivery in 4-7 days)
• Apple Pay and Google Pay integration
• Instant crypto-to-EUR conversion at point of sale
• NFC-enabled for contactless payments
• Cash withdrawals at NFC-enabled ATMs worldwide
• 5-year card validity period
• Support for up to 3 sub-accounts with 6 cards total (2 per sub-account)

Wallet Features

Supported Cryptocurrencies (30+ coins):

• Bitcoin (BTC)
• Ethereum (ETH)
• Tron (TRX)
• USDT (TRC20 & ERC20)
• USDC (TRC20, ERC20, SOL, Polygon, Arbitrum, NEAR)
• And additional tokens

Supported Networks:

• TRC20 (Tron)
• ERC20 (Ethereum)
• SOL (Solana)
• NEAR Protocol
• BEP20 (BNB Chain)
• Polygon
• Arbitrum

Additional Services:

• Personal European IBAN (Polish bank) for SEPA transfers
• Instant peer-to-peer transfers via phone number or Telegram (zero fees)
• Buy crypto with Visa/Mastercard
• In-app crypto exchange at lightning speed
• Fiat currency support: EUR, UAH (Ukrainian hryvnia), KZT (Kazakh tenge)
• Direct integration with Binance Pay (0% top-up fee)
• Real-time market tracking and price alerts

Fees & Pricing

Fee Type	Amount
Virtual Card Issuance	€10
Physical Card Issuance	€25
Monthly Maintenance	€0 (free)
Crypto-to-EUR Conversion	0.5%
Card Payments (POS/Online)	0%
Crypto Wallet Top-Up	0%
Top-Up via Binance Pay	0%
SEPA Top-Up	0.5% (min €1,000)
Top-Up by Card Number	1.5%
ATM Withdrawal	1.5% + €1
Foreign Exchange (non-EUR)	Mastercard rate, no additional fee
In-App Exchange Fee	~0.5%
P2P Transfers (Trustee users)	0%

Transaction Limits

Limit Type	Amount
Per Transaction	€5,000
Daily Card Spending	€5,000
Monthly Card Spending	€50,000
Daily ATM Withdrawal	€2,000
Monthly ATM Withdrawal	€10,000–€20,000
Total Monthly (with sub-accounts)	~€300,000 (equivalent to 12M UAH)

Geographic Availability

Available Countries (EEA + Ukraine):

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, The Netherlands, Ukraine

Physical Card Availability:

EEA countries only

IBAN Feature:

Available to EEA residents (Polish bank IBAN)

Not Available:

• United States
• Other regions outside EEA and Ukraine

Security & Compliance

Regulatory Status:

• Registered in Lithuania as virtual currency exchange operator
• Licensed virtual currency depository wallet operator
• Compliant with EU virtual asset service provider regulations
• AML/KYC compliant with identity verification requirements

Security Features:

• Hacken security audit passed (professional vulnerability testing)
• Two-factor authentication (2FA)
• Biometric login (fingerprint, face recognition)
• PIN-based encryption
• Dynamic CVV on virtual cards
• Token management controls
• On-chain monitoring for AML compliance
• Card freeze/unfreeze functionality
• Decentralized security protocols

Identity Verification:

• KYC required using passport or EU ID card
• Verification completed directly in-app (takes minutes)
• Enhanced limits available after verification

Referral & Rewards Program

Unlike many crypto cards, Trustee Plus does not offer traditional cashback. Instead, it provides:

Referral Program:

• Earn up to 45% of platform commissions from invited users
• €5 bonus per card issued through referral link
• Flexible reward splitting: keep €5, give €5, or split €2.50 each
• Two-tier system: earn from direct and indirect referrals
• Custom referral links with multiple tracking options

Trustee Points Bonus Program:

• Monthly prize drawings (including iPhone giveaways)
• Points accumulated through platform activity

Partner Benefits:

• Over $200,000 in partner rewards paid out in 2024
• Up to 22% discounts on hotels worldwide

Ideal For

• Ukrainian expatriates and workers abroad seeking crypto-to-EUR spending
• European freelancers receiving crypto payments
• Crypto enthusiasts wanting everyday spending utility
• Travelers needing multi-currency payments without FX fees
• Beginners looking for user-friendly crypto-to-fiat conversion
• Digital nomads in the EEA zone
• Families wanting instant, fee-free money transfers between members
• Arbitrage traders needing quick access to capital

Not Suitable For

• US residents (not available)
• Users seeking cashback rewards
• Those wanting a credit/borrow feature
• Users outside EEA and Ukraine
• Those requiring non-EUR fiat currencies
• Users preferring non-custodial card solutions
• High-volume traders needing bank-level features

Pros

• Low 0.5% crypto-to-EUR conversion fee (below industry average of ~1.7%)
• €0 monthly maintenance fee
• 5-year card validity
• 0% fee on card payments (online and POS)
• Free crypto wallet top-ups
• 0% Binance Pay integration
• Personal European IBAN for SEPA transfers
• Apple Pay and Google Pay support
• Instant P2P transfers between Trustee users (zero fees)
• 30+ cryptocurrencies supported across multiple networks
• Hacken-audited security
• Fast KYC verification (minutes)
• 15+ virtual card design options
• Physical card available for EEA residents
• Sub-account feature (up to 6 cards per user)
• No foreign exchange markup on Mastercard rate
• Strong customer support (8.8/10 rating reported)

Cons

• Only EUR fiat output (requires additional conversion for non-EUR users)
• Physical card limited to EEA countries
• €10 virtual card / €25 physical card issuance fee
• ATM withdrawal fees apply (1.5% + €1)
• Custodial wallet (company holds your keys)
• Not available in the US or outside Europe/Ukraine
• No cashback rewards program
• Some user reports of frozen funds during account reviews
• IBAN feature limited to certain EEA countries
• Crypto volatility risk between purchase and spending

Alternatives

• Crypto.com Card — Up to 5% cashback with CRO staking
• Nexo Card — Dual credit/debit with crypto collateral
• Binance Card — Up to 8% cashback, 0.9% conversion fee
• Holyheld — 0% conversion fee, non-custodial
• Brighty — EU-regulated, 0.3% FX fees
• WhiteBIT Card — Up to 10% BTC cashback